Return Policy: Returns may be made within 10 days of receipt for a refund or exchange. Jewelry must be unworn and in original packaging. Items should be shipped securely in a box or padded mailer. We reserve the right to refuse any items not in saleable condition. Custom orders or adjusted items are not returnable. Shipping charges are not refundable. Please call or email for return authorization. We cannot be responsible for packages lost or damaged. If shipping USPS, please get delivery confirmation.
If a piece is defective, we will gladly repair or replace. However, imperfections in natural stones are not considered defects. If you have any questions before ordering, please contact customer service at (704) 458-0521 or email: info@somuchhoopla.com. |